You can find the cancellation policy details on the activity, tour or ferry experience page under FAQs section.
Rescheduling
You can reschedule the date or time of your activity, tour, ferry or boat rental within 24 hours of booking, and up to 7 days before the experience is scheduled to start (Subject to Availability). If you reschedule any of the services, the cancellation policy is based on the original purchase date and time.
Cancellations due to weather
All services offered are weather-dependent. If your booking needs to be cancelled or rescheduled, you will be notified by email or phone of these changes at least 24 hours before their scheduled to start. If a reschedule is not possible, you will be entitled to a full refund.
