For a full refund, cancel up to 7 days before the activity / tour start time, or within 24 hours of booking as long as the booking is made more than 48 hours before the start time.
Rescheduling
You can reschedule the date or time of your activity, tour, ferry or boat rental within 24 hours of booking, and up to 7 days before the experience is scheduled to start (Subject to Availability). If you reschedule any of the services, the cancellation policy is based on the original purchase date and time.
Cancellations due to weather
All services offered are weather-dependent. If your booking needs to be cancelled or rescheduled, you will be notified by email or phone of these changes at least 24 hours before their scheduled to start. If a reschedule is not possible, you will be entitled to a full refund.
